Q: What is Patterns?

A: Patterns is our free app that connects your POGO Automatic Monitor to your smartphone via Bluetooth. A web version connects your monitor to your computer via USB cable. It makes it easy to sync, track, and manage your glucose results and share them with your healthcare providers, family, and friends. Patterns is available for free download to your phone at the Apple and Android app stores.

 

Q: How can I get the Patterns app?

A: You can download the Patterns app from the Apple or Google Play (Android) app store on your smartphone. To find the app, search for “Patterns for POGO Automatic.”

 

Q: How do I register for Patterns?

A: You can register a Patterns account after downloading the Patterns app from the Apple or Google Play (Android) app store or via a web browser at patternsforpogo.com.

Click “Sign Up” on your mobile app or “Registration” in your web browser.

Enter your email address twice. Note: This email address will be used as your username.

Enter your password twice. Note: It must be 8–10 characters and contain at least one uppercase letter, one lowercase letter, and one numeral.

Click “Next.”

 

Q: How long does it take for a reading to show up in the Patterns app?

A: Your results should appear in Patterns within about 20 seconds after the monitor has been turned off. If you notice that it’s taking longer or your readings aren’t showing up, there might be an issue with your Bluetooth connection.

Make sure Patterns is open on your phone and near the monitor. Press the M button (on the side of the monitor). Within 30 seconds results should transfer.

 

Q: Can I add the Patterns app to my computer?

A: The Patterns app is available only for mobile phones in the Android and Apple app stores. However, a web version of Patterns can be found at patternsforpogo.com.

 

Q: How can I share my Patterns information?

A: The sharing circle feature in Patterns allows you to share your information with personal contacts, emergency contacts, and your healthcare provider.  You can access the sharing circle by opening your Patterns app and clicking the profile picture.  You will see a menu of options.  Select “Sharing Circle” then you’ll see emergency contacts.  Select “Sharing Circle” on top bar and add your sharing circle contacts.

 

 

Q: I forgot my password. How do I find it?

A: If you forgot your password, simply click the “Forgot Password” link on the home screen. This link can be found on both the Patterns app and the web version of Patterns. Then follow the prompts to set a new password. If you don’t receive an email to reset your password, check in your junk or spam folder.

 

Q: Can I buy cartridges through Patterns?

A: POGO Automatic Test Cartridges cannot be purchased through Patterns; however, cartridges are available at select Walgreens pharmacies.  Other pharmacies coming soon.  If POGO Automatic Test Cartridges are not available at your local Walgreens, you can ask the pharmacist to order the product for you.  You can also buy them online at shop.presspogo.com (no prescription needed)

 

Q: Does Patterns work with any other products, such as fitness trackers?

A: Yes, Patterns connects with other health-related devices and applications (such as Fitbit, Strava, Apple Health, MyFitnessPal, etc.). In the profile section of Patterns, select “Connect Other Devices & Apps” to view the devices available for pairing. If you find the device you’re looking for, press “Connect” and follow the prompts to get set up.

 

Q: Who can I add to my sharing circle?

A: You can add whomever you want. A family member, healthcare provider, or friend can be added to your sharing circle by entering their email address and relationship to you in the “Add Sharing Circle Contact” section of the Patterns app or via the web.

 

Q: Why should I use Patterns?

A: Patterns makes it easy to sync, track, and manage your blood glucose results and share them with your healthcare providers, family, and friends. Your POGO Automatic Monitor includes Bluetooth connectivity, which allows you to transfer your glucose results directly from your monitor to the Patterns app and website.

 

Q: Can I buy Coaching for POGO Automatic through Patterns?

A: Coaching for POGO Automatic cannot be purchased through Patterns, however, you can purchase through the POGO Store (shop.presspogo.com).

 

Q: Can I share my Patterns information with my healthcare provider?

A: Yes, if you add your healthcare provider to your sharing circle, they will have access to all your blood glucose testing data from your POGO Automatic Monitor.

 

Q: I just took my next dose of medication based on my Patterns readings. That’s how I should be using Patterns, right?

 

A: No, never use Patterns to make immediate treatment decisions. Immediate treatment decisions should be based on monitor readings of a test performed within the last few minutes.

 

 

Q: Will the time on my monitor automatically update when daylight saving time begins and ends?

 

A: Yes, when you sync with Patterns, the time on the monitor will automatically update.  The POGO Automatic Monitor will not automatically update the time if you’re not using Patterns.

Also, when you change time zones, the monitor time will be updated when you sync with Patterns.

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