We are sorry to hear that you are interested in returning your POGO Automatic Meter. You can receive a refund within 15 calendar days of your order, and if the tamperproof seal on the meter box is intact (i.e. the box has not been opened).
Also, it is important to note that POGO Automatic Test Cartridges are considered medical supplies, and therefore are not eligible for a refund unless they are defective. However, your monthly subscription can be canceled at any time. Subscription cancellations for POGO Automatic Test Cartridges and Coaching from POGO Automatic must be made prior to your next scheduled charge date. Please note that once the order renewal on your subscription has been processed, it cannot be canceled or returned for a refund.
Please reach out to Customer Support for further assistance via email at firstname.lastname@example.org or call 1-855-IMI-POGO (464-7646).